HISTORY
Anthony Electric was founded in 1959. The nearly half-century of its existence has been a period of significant change and remarkable advancements. During this time, however, the management team of Anthony Electric has noted one constant: the relationship a contractor builds with his clients remains the key to his success.
By focusing on building long-term relationships, Anthony Electric has developed a loyal base of clients; and by focusing on building long-term relationships, Anthony Electric has continued to grow.
VISION
The vision of the Anthony Electric is to be the electrical contractor of choice for all the market areas it serves. To achieve this vision, Anthony Electric endeavors to provide construction that meets or exceeds its client’s requirements within budget, on schedule, and with minimal disruption.
EXPERIENCE
Anthony Electric has performed electrical contracting services in a variety of settings since its inception, but has focused primarily on the telecommunications industry in the last twenty years.
In the last few years, Anthony Electric has moved in two different directions to improve its market position and to make itself more valuable to its telecommunications clients:
In 1996, Anthony Electric established a specialized group to handle the installation of digital antennas.
In 1999, Anthony Electric turned its long association with Pacific Bell into a formal alliance, and is currently the SBC Pacific Bell Alliance Contractor serving the southern half of California. In 2000, Anthony Electric entered into a similar contractual relationship with AT&T, and became one of a number of alliance contractors serving California and Nevada.
The work is varied, and can include anything from constructing a new building from the ground up, to working directly over active telephone equipment, to performing tenant improvements, to completing emergency repairs in the middle of the night, to “stealthing” a cellular antenna on a rooftop with a false facade.
Because in most cases the work environment is strictly controlled to protect the very sensitive telephone equipment that provides an essential service to our community, Anthony Electric ensures that its workers are highly trained, quality-oriented, and security-conscious.
APPROACH
The Anthony Electric understands that in today’s highly competitive marketplace, it is not enough to simply reduce costs or accelerate the rate at which the work is performed – it is necessary to accomplish both in order to succeed. Anthony Electric also understands that it can play a significant role in helping its clients streamline their project activities to keep them at the top of their markets.
Streamlining project activities can be accomplished in a number of ways, but the underlying key is involvement – early, ongoing, and significant involvement.
In addition, there are a number of things Anthony Electric does on an ongoing basis within its own company to generate time and cost savings that can be passed on to its clients. Among them are the following:
· Anthony Electric maintains a stable base of qualified employees, provides them with direction, trains them on an ongoing basis, and encourages them to contribute to quality improvements and customer satisfaction. The result is work that is performed more efficiently, safer, and with less liability.
· Anthony Electric instills in its employees its overall approach – especially that of “working behind the scenes” in its client’s facilities. The result is that Anthony Electric “works around” its clients – its clients do not “work around” Anthony Electric. This approach, when coupled with its extensive experience, allows Anthony Electric to be proactive, responsive, and flexible enough to meet the changing needs of its clients.
· Anthony Electric uses pre-qualified subcontractors.
· Anthony Electric makes good use of the available technology to speed up the “information side” of a project, including communication and processing paperwork. The field is connected to the office with telephones, pagers, lap top computers, and an employee web site.
WHY CHOOSE ANTHONY ELECTRIC?
1. Depth of Experience. The Anthony Electric has an extensive and very knowledgeable staff of field and office employees. All of its managers and about half of its project superintendents have over twenty years of work experience. This experience is shared with workers on a regular basis at biweekly tailgate safety meetings, monthly field employee meetings, and monthly superintendent meetings. In addition to ongoing training on OSHA and client topics, most meetings include a “lessons learned” segment where a specific project is reviewed and the important lessons to be learned are stressed to all workers.
2. Responsiveness. Anthony Electric’s responsiveness is perhaps best shown in its commitment to provide emergency response to its clients.
Anthony Electric has always maintained twenty-four hour emergency response capabilities. The office’s voice messaging system provides callers with the appropriate guidelines to enable them to contact any one of several Anthony Electric employees who are always on call. Anthony Electric’s most experienced field personnel have been assigned to emergency response teams, grouped roughly by home address, and can be contacted and dispatched as required. Anthony Electric’s superintendents and project managers have cellular telephones. Anthony Electric has established twenty-four hour access to equipment/tool rental yards and cooperative agreements with electrical, mechanical, and plumbing contractors. In times of need, Anthony Electric is able to respond at a moment’s notice. Anthony Electric has assisted its clients during major disasters like earthquakes and building fires; but it has also performed such relatively minor – but necessary – activities like repairing broken windows, securing buildings after attempted break-ins, and opening non-functioning electronic gates to allow employees access to their buildings.
3. Commitment to Quality and Safety. Anthony Electric is deeply committed to its quality and safety programs. Its full-time quality manager and full-time safety manager 1) assess current performance via client satisfaction surveys and project safety inspections, 2) train at regular intervals to improve worker skill levels and to address any opportunities for improvement that have been identified, 3) evaluate results over time to ensure continuous improvement, and 4) benchmark client satisfaction survey results with other general contractors performing similar work to ensure superior performance.
THE FUTURE
The future of the Anthony Electric lies in continuing to grow in its present market while expanding into other markets. With a strong commitment to building long-term relationships and a depth of experience that has been sharpened by the demanding requirements of the telecommunications environment, Anthony Electric is confident that it can take on the toughest jobs and meet or exceed its client’s expectations.
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10207 FREEMAN AVENUE
SANTA FE SPRINGS, CALIFORNIA 90670
OFFICE: (562) 941-6380 FAX: (562) 941-6382
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